Overview

Information to support you

​Below you will find information to support you in your use of the ADMIRALTY Raster Chart Service (ARCS), such as detailed user guides.

If you cannot find the answer to your questions, who you contact will depend on the nature of your query. Please see who to contact below for more details.

User guides and other useful resources

Body

The ARCS full user guide includes information on getting started, installation and maintenance, troubleshooting and seeking support.

Download the ARCS User Guide

Digital media ordering schedule

Body

Below you'll find issue dates for ARCS discs. Each disc corresponds to an area of coverage outlined in the diagram below. Please also note that RC11, which is not shown in the diagram, contains ocean charts (1: 3,500,000 and smaller).

Download the disc coverage diagram

Area CDROM

​Issue Date

Week of Issue

Re-issue Date

Area CDROM

RC1

​Issue Date

10 May 2022

Week of Issue

19/22

Re-issue Date

Area CDROM

RC2

​Issue Date

31 March 2022

Week of Issue

13/22

Area CDROM

RC3

​Issue Date

23 June 2022

Week of Issue

25/22

Re-issue Date

Area CDROM

RC4

​Issue Date

14 April 2022

Week of Issue

15/22

Area CDROM

RC5

​Issue Date

17 February 2022

Week of Issue

07/22

Re-issue Date

Area CDROM

RC6

​Issue Date

03 February 2022

Week of Issue

05/22

Re-issue Date

14 July 2022

Area CDROM

RC7

​Issue Date

26 May 2022

Week of Issue

21/22

Re-issue Date

Area CDROM

RC8

​Issue Date

04 November 2021

Week of Issue

04/21

Re-issue Date

11 August 2022

Area CDROM

RC9

​Issue Date

30 September 2021

Week of Issue

39/21

Re-issue Date

28 July 2022

Area CDROM

RC10

​Issue Date

10 March 2022

Week of Issue

10/22

Area CDROM

RC11

​Issue Date

05 November 2020

Week of Issue

45/20

Re-issue Date

CONTACT US

Who to contact

In the first instance, please contact your ADMIRALTY Distributor. If they are unable to help then our customer service team can be contacted on customerservices@ukho.gov.uk or phone +44 (0) 1823 484444.