Overview

Information to support you

​Below you will find information to support you in your use of the ADMIRALTY Raster Chart Service (ARCS), such as detailed user guides.

If you cannot find the answer to your questions, who you contact will depend on the nature of your query. Please see who to contact below for more details.

User guides and other useful resources

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The ARCS full user guide includes information on getting started, installation and maintenance, troubleshooting and seeking support.

Digital media ordering schedule

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Below you'll find issue dates for ARCS discs. Each disc corresponds to an area of coverage outlined in the diagram below. Please also note that RC11, which is not shown in the diagram, contains ocean charts (1: 3,500,000 and smaller).

Area CDROM

​Issue Date

Week of Issue

Re-issue Date

Area CDROM

RC1

​Issue Date

7 March 2024

Week of Issue

10/24

Re-issue Date

25 July 2024

Area CDROM

RC2

​Issue Date

14 December 2023

Week of Issue

50/23

Area CDROM

RC3

​Issue Date

13 June 2024

Week of Issue

13/24

Area CDROM

RC4

​Issue Date

21 March 2024

Week of Issue

12/24

Re-issue Date

Area CDROM

RC5

​Issue Date

9 May 2024

Week of Issue

19/24

Re-issue Date

Area CDROM

RC6

​Issue Date

1 February 2024

Week of Issue

05/24

Re-issue Date

8 August 2024

Area CDROM

RC7

​Issue Date

15 February 2024

Week of Issue

07/24

Re-issue Date

Area CDROM

RC8

​Issue Date

5 October 2023

Week of Issue

40/23

Re-issue Date

27 June 2024

Area CDROM

RC9

​Issue Date

25 April 2024

Week of Issue

17/24

Re-issue Date

Area CDROM

RC10

​Issue Date

18 January 2024

Week of Issue

05/23

Re-issue Date

Area CDROM

RC11

​Issue Date

17 August 2023

Week of Issue

33/23

Re-issue Date

CONTACT US

Who to contact

In the first instance, please contact your ADMIRALTY Distributor. If they are unable to help then our customer service team can be contacted on customerservices@ukho.gov.uk or phone +44 (0) 1823 484444.