Overview

Information to support you

​Below you will find information to support you in your use of the ADMIRALTY Raster Chart Service (ARCS), such as detailed user guides.

If you cannot find the answer to your questions, who you contact will depend on the nature of your query. Please see who to contact below for more details.

User guides and other useful resources

The ARCS full user guide includes information on getting started, installation and maintenance, troubleshooting and seeking support.

Download the ARCS User Guide

Digital media ordering schedule

Below you'll find issue dates for ARCS discs. Each disc corresponds to an area of coverage outlined in the diagram below. Please also note that RC11, which is not shown in the diagram, contains ocean charts (1: 3,500,000 and smaller).

Download the disc coverage diagram

Area CDROM

​Issue Date

Week of Issue

Re-issue Date

Area CDROM

RC1

​Issue Date

9 November 2023

Week of Issue

45/23

Re-issue Date

Area CDROM

RC2

​Issue Date

14 December 2023

Week of Issue

50/23

Area CDROM

RC3

​Issue Date

23 November 2023

Week of Issue

47/23

Area CDROM

RC4

​Issue Date

6 July 2023

Week of Issue

27/23

Area CDROM

RC5

​Issue Date

21 September 2023

Week of Issue

38/23

Re-issue Date

Area CDROM

RC6

​Issue Date

3 August 2023

Week of Issue

31/23

Re-issue Date

1 February 2024

Area CDROM

RC7

​Issue Date

23 March 2023

Week of Issue

12/23

Re-issue Date

15 February 2024

Area CDROM

RC8

​Issue Date

5 October 2023

Week of Issue

40/23

Area CDROM

RC9

​Issue Date

22 June 2023

Week of Issue

25/23

Re-issue Date

Area CDROM

RC10

​Issue Date

2 February 2023

Week of Issue

05/23

Re-issue Date

18 January 2024

Area CDROM

RC11

​Issue Date

17 August 2023

Week of Issue

33/23

Re-issue Date
CONTACT US

Who to contact

In the first instance, please contact your ADMIRALTY Distributor. If they are unable to help then our customer service team can be contacted on customerservices@ukho.gov.uk or phone +44 (0) 1823 484444.

Contact us